Privacy Policy
Your trust is part of your care. This policy explains, in plain language, what information we collect, how we use it, and the choices you always have.
Introduction
Revive Health Orbit ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to our website and to the information we collect when you contact us, book an appointment, or subscribe to our newsletter. By using our website, you agree to the practices described here.
Information We Collect
We may collect the following types of information:
- Contact details — your name, email address, phone number, and any other details you provide when you reach out to us.
- Message content — the questions, requests, and preferences you share through our contact form, email, or phone calls.
- Newsletter information — the email address you provide when you subscribe or unsubscribe from our newsletter.
- Usage information — general, non-identifying information such as pages visited and how you arrive at our site, collected in aggregate to help us improve the website.
When you book a consultation or visit us for care, we will also handle health-related information in accordance with applicable healthcare privacy laws and regulations, in addition to this policy.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and book or confirm appointments.
- Provide and coordinate the healthcare services you request.
- Send our newsletter if you choose to subscribe.
- Improve our website, our services, and the information we publish.
- Meet our legal and regulatory obligations, including record-keeping requirements for healthcare providers.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our website or send our newsletter, under strict confidentiality.
- Healthcare professionals involved in your care, with your knowledge and where required for treatment.
- Authorities where we are legally required to do so.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. These measures include access controls, encrypted connections where available, and restricted access to patient information. No method of transmission over the internet is completely secure, but we work continuously to improve our protections.
Your Choices and Rights
- Access — you may ask to see the personal information we hold about you.
- Correction — you may ask us to correct information that is inaccurate or incomplete.
- Unsubscribe — you may stop receiving our newsletter at any time using the unsubscribe page or the link in any email.
- Deletion — where the law allows, you may request that we delete certain personal information, subject to our legal retention obligations for healthcare records.
Children's Privacy
Our website is intended for a general audience. We do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided us with personal information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the content on this page. Continued use of our website after changes are posted means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out to us:
- Email: support@revivehealthorbit.com
- Or reach us through our contact page, where you'll find our phone number and full details.
We're here to answer — privacy questions included.